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Bug tracking systems are valuable assets for managing maintenance activities. They are widely used in open-source projects as well as in the software industry. They collect many different kinds of issues: requests for defect fixing, enhancements, refactoring/restructuring activities and organizational issues. These different kinds of issues are simply labeled as "bug" for lack of a better classification support or of knowledge about the possible kinds.
Antoniol et al. (Tue,) studied this question.
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