Bug tracking systems are valuable assets for managing maintenance activities. They are widely used in open-source projects as well as in the software industry. They collect many different kinds of issues: requests for defect fixing, enhancements, refactoring/restructuring activities and organizational issues. These different kinds of issues are simply labeled as "bug" for lack of a better classification support or of knowledge about the possible kinds.
No takes yet. Share an insight, caveat, or question.
Antoniol et al. (2008) studied this question.