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This article presents a case study of a kaizen in a UK diesel engine manufacturer. Kaizen is explained as an emergent strategy; its effective‐ness in reducing costs is explained by its effects on the effort bargain and by the organisation of the work standardisation task. Kaizen–related changes, perceptions of the employees, and its effects of the competitive position of the firm are reviewed.
H. Malloch (Mon,) studied this question.