Compensation consequences of reengineering.

The effects of business process reengineering (hereinafter reengineering) on the worth of jobs in 2 separate branches of a beverage and food distribution company were investigated. Using job descriptions gathered before and after a reengineering change effort, student raters were asked to rate each position on the 3 Hay dimensions: accountability, know-how, and problem solving. Know-how and problem solving rose significantly in the reengineered branch compared to the control branch. Results indicate that total Hay points in the reengineered branch were 26% higher than the control branch after the changes. Implications of these changes for reengineering are discussed.