Answers are grounded in this paper and cite their sources.
The effects of business process reengineering (hereinafter reengineering) on the worth of jobs in 2 separate branches of a beverage and food distribution company were investigated. Using job descriptions gathered before and after a reengineering change effort, student raters were asked to rate each position on the 3 Hay dimensions: accountability, know-how, and problem solving. Know-how and problem solving rose significantly in the reengineered branch compared to the control branch. Results indicate that total Hay points in the reengineered branch were 26% higher than the control branch after the changes. Implications of these changes for reengineering are discussed.
No takes yet. Share an insight, caveat, or question.
William L. Tullar (1998) studied this question.
Synapse has enriched 10 related papers. Consider them for comparative context: