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J. Andrew Petersen | Synapse

JA

J. Andrew Petersen

Customer Service Quality and Loyalty

Pennsylvania State University

About

Research focus

Customer Service Quality and Loyalty

Impact

71 pubs · 3,379 cites · h-index 22

Affiliations

Work Experience

Pennsylvania State University

2015 - 2025

William Penn University

2024 - 2024

Universität Hamburg

2018 - 2023

University Medical Center Hamburg-Eppendorf

2023 - 2023

University of North Carolina at Chapel Hill

2009 - 2021

Publications