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August 19, 2025Open Access

Navigating patients to improve access and reduce health inequities

JKJoe Kwan LKLígia KissLondon School of Hygiene & Tropical Medicine KSKizzann Sammy

Key Points

Accessing tailored services improves health outcomes for marginalized patients in Calgary, enhancing care coherence.
Patient navigation led to better access for vulnerable populations, showing significant improvements in care access.
Observational analysis within primary care networks reveals the effectiveness of patient navigation in Calgary Zone.
This approach may enable reduced health inequities, highlighting the potential for broader implementation across regions.

Abstract

Patient navigation structures in Calgary Zone, Alberta offers tailored patient-responsive services that improve access to clinical and non-clinical supports by marginalized or vulnerable patients. Calgary and area primary care networks (Calgary Zone) refers to seven primary care networks that operate within a healthcare region called Calgary Zone in Alberta, Canada.

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Cite This Study

Kwan et al. (Tue,) studied this question.

synapsesocial.com/papers/68af4cebad7bf08b1ead6f3b https://doi.org/https://doi.org/10.5334/ijic.nacic24186

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