This paper examines how Artificial Intelligence (AI) can support Alternative Dispute Resolution (ADR) by making it more efficient, accessible, and cost-effective. While ADR has traditionally offered a less complex alternative to litigation, the increasing complexity of modern disputes demands more robust solutions. AI offers notable potential to enhance ADR by analyzing data, identifying patterns, predicting outcomes, and facilitating online dispute resolution. However, its implementation raises critical concerns, including data privacy, algorithmic fairness, and public trust. To ensure responsible use, strong safeguards, clear regulations, and human oversight are essential so that AI complements rather than replaces human judgment. Collaboration among stakeholders is also crucial to maximize AI’s benefits while mitigating its risks. Ultimately, the paper advocates for a thoughtful and ethical integration of AI into ADR, emphasizing transparency and inclusivity to ensure fair access to justice in an increasingly digital society.
Sanaullah Aman (Thu,) studied this question.