The Impact of Diversity, Equity, and Inclusion on Workplace Well-being: Evidence from a Courier Services Company

Background: Organizations increasingly recognize diversity, equity, and inclusion (DEI) as strategic imperatives for fostering workplace well-being, yet empirical evidence on this relationship remains limited. Objective: This study examines the relationship between DEI initiatives and workplace well-being among employees in the courier services sector. Methods: A cross-sectional survey was conducted with 116 employees from private sector, using validated instruments for DEI climate and workplace well-being. Data analysis employed correlation, regression, ANOVA, and t-tests using SPSS. Results: Strong positive correlation was found between DEI and workplace well-being (r = 0.845, p < 0.001). Regression analysis revealed that DEI explains 71.5% of variance in workplace well-being (R² = 0.715, F = 285.576, p < 0.001). Significant age-related differences were observed (F = 4.443, p = 0.005), while no gender differences were detected (p = 0.729). Conclusions: DEI initiatives significantly enhance workplace well-being, with age being a moderating factor. Organizations should implement comprehensive DEI strategies to improve employee well-being outcomes. Keywords: diversity, equity, inclusion, workplace well-being, employee satisfaction, organizational behavior