152 More than altruism: migrant and refugee civic participation in South Western Sydney during the COVID-19 pandemic

Abstract EP1.2, e-Poster Terminal 1, September 3, 2025, 13:05 - 13:55 Aims This study aimed to explore the multifaceted nature of civic engagement within culturally and linguistically diverse (CALD) communities in South Western Sydney during the COVID-19 pandemic. The study sought to move beyond traditional notions of volunteerism and highlight the diverse contributions of CALD communities to Australian society. Methods The study employed a qualitative approach, drawing on three case studies of individuals from migrant and refugee backgrounds who actively engaged in civic practices during the COVID-19 pandemic. Data was collected through online discussions and interviews, focusing on their experiences, motivations, and challenges. Results The findings revealed that civic participation among CALD communities extended beyond traditional volunteering roles. Individuals engaged in diverse practices, including advocacy, community leadership, and cultural preservation, utilizing social media platforms to connect, inform, and mobilize their communities. The study also highlighted the challenges faced by these individuals, including navigating complex power dynamics, institutional structures, and resource constraints. Conclusions The study challenges traditional understandings of civic engagement and highlights the diverse contributions of CALD communities to Australian society. It underscores the importance of recognizing and supporting the agency of CALD individuals in shaping their communities and calls for more inclusive and participatory approaches to civic engagement This study provides a novel perspective on civic engagement by examining the experiences of migrants and refugees during a global health crisis. It highlights the transformative potential of social media in facilitating new forms of civic participation and challenges traditional notions of volunteerism by showcasing the diverse contributions of CALD communities. The study also underscores the importance of recognizing and supporting the agency of CALD individuals in shaping their communities and calls for more inclusive and participatory approaches to civic engagement.