Shaping the future: A pilot study on how AI-powered chatbots shape patient perceptions of pharmacist roles

Key Points

• Patient perceptions of pharmacist roles are positively influenced by AI-powered chatbots, highlighting a shift in healthcare delivery.
• Quantitative assessments show a significant increase in positive perceptions among 150 patients after chatbot interactions.
• Observational analysis using surveys and feedback from patients helped assess the influence of chatbots on perceptions.
• Implications suggest that integrating chatbots into healthcare may enhance communication and patient engagement.