Implementation of an Acute Care Clinic Model to Improve Access to Care and Reduce Low Acuity Emergency Department Use

Key Points

• The study aims to evaluate the effectiveness of an Acute Care Clinic model in improving access to care for older adults.
• Implemented an Acute Care Clinic model in a geriatric primary care setting.
• Monitored same-day access for medically complex older adults.
• Analyzed patient triage processes and financial impacts.
• Trend toward improved same-day clinic access for older adults.
• Need for further review on patient satisfaction and financial impacts.