Leveraging an Electronic Consultation Program for a High-Volume Hepatology Clinic

Key Points

• This research aims to evaluate the effectiveness of electronic consultations in managing low-complexity hepatology cases.
• Implemented an electronic consultation program in a high-volume hepatology clinic.
• Evaluated cases managed through e-consults versus traditional visits.
• Assessed patient travel and clinic capacity changes after e-consult implementation.
• E-consults effectively managed many low-complexity hepatology cases.
• Clinic capacity increased, allowing for more complex cases to be scheduled.
• Patient travel burden was significantly reduced.