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Web platforms such as TripAdvisor allow tourists to describe their experiences with hotels, restaurants, and other tourist attractions. This article proposes TripAdvisor as a source of data for sentiment analysis tasks. The authors develop an analysis for studying the matching between users' sentiments and automatic sentiment-detection algorithms. They also discuss some of the challenges regarding sentiment analysis and TripAdvisor.
Valdivia et al. (Sun,) studied this question.