Social Innovation, Societal Change, and the Role of Policies

Political frameworks and policies have a strong influence on the institutional ecosystem and on governance patterns, which in turn shape the operational space of civil society initiatives. This article aims to explore the social and institutional conditions and policy initiatives that foster or hinder social innovation and the pathways leading from social innovation to institutional change through to actual impacts on policies and political frameworks, in order to understand how policymakers can encourage and enable social innovation. The article builds on an extensive empirical background to develop a heuristic model to facilitate decision making for a policy environment propitious for the emergence of social innovation. The resulting model sets up a triadic configuration of (i) a committed core of key actors, (ii) the benevolent shadow of hierarchy represented by public actors, and (iii) multifunctional and malleable intermediary support structures for a successful development of social innovation initiatives. The model is discussed and validated by reference to three in-depth case studies from differing institutional settings. We conclude that policy should recognize that social innovation will achieve most when the triadic relationships between the state, intermediary organizations, and local actors are working together synergistically.