Highlights the need for standardized definitions, reporting practices, and non-educational success criteria for CRM training in healthcare.
Critical topics were identified for the CRM training community and include the following: the need to agree on common terms and definitions for CRM in healthcare, standards of good practice for reporting CRM interventions and their effects, as well as the need for more research to establish non-educational criteria for success in the implementation of CRM in healthcare organisations.
Gross et al. (Fri,) studied this question.
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