From smart facilities to smart services: building a new ecosystem integrating tourism and smart cities

Key Points

• To investigate how smart facilities and services can create an integrated ecosystem for tourism and smart cities.
• Literature review on smart cities and tourism integration
• Analysis of current trends in ICT and smart services
• Evaluation of case studies in sustainable development
• Identified key components for integrating smart facilities with tourism services
• Outlined benefits for sustainability in urban areas
• Proposed a framework for future research in smart city tourism