Background With the aim of enhancing the quality of older adult assistance services and optimizing service processes, the Chinese government has actively promoted a technology empowerment strategy, selecting pilot cities to conduct application demonstrations of care robots. However, significant individual differences exist in the acceptance of care robots among caregivers for older adults, highlighting the need for systematic empirical research to evaluate the practical feasibility of care robots in older adults care scenarios. Purpose This study examines the motivations of caregivers for older adults toward care robots during caregiving processes, aiming to advance innovation in information technology and public healthcare. Methods This study constructs an analytical framework to explore the usage satisfaction of caregivers for older adults with care robots and their influencing factors. A total of 544 caregivers for older adults from 15 older adult care institutions were enrolled. Data were analyzed using SPSS and SmartPLS software. Results Product interaction perception of care robots has a notably affirmative influence on usage satisfaction. Job satisfaction ( β = 0.328, p 0.001) and AI self-efficacy ( β = 0.171, p 0.001) have a marked affirmative influence on usage satisfaction. The research shows that product interaction perception and AI self-efficacy have a prominent influence on the usage satisfaction of care robots. Additionally, caregivers for older adults with higher job satisfaction exhibit greater usage satisfaction. Conclusion The purpose of this study is to investigate caregivers’ satisfaction with the use of care robots. The findings provide additional crucial evidence that product interaction perception and AI self-efficacy are associated with the usage satisfaction of caregivers for older adults.
Yue et al. (Wed,) studied this question.