Dimensions of Corporate Social Performance: An Analytical Framework

Corporate social responsibility is an elusive concept, but it can be measured and compared within a structural framework and within the cultural context of each organization. Thus, corporate behavior can be analyzed in three specific stages: social obligation, or response to market or legal constraints; social responsibility, or congruence with current social norms and values; and social responsiveness, or anticipation of social change and problems, with development of appropriate policies to meet these needs