The IEBM handbook of human resource management

List of ContributorsAcknowledgementsIntroductionHUMAN RESOURCE MANAGEMENTCulture, David Cray Culture, cross-national, Betty Jane Punnett Decision making, Richard Butler Deconstruction analysis and management, Karen Legge Downsizing, Kim Cameron Groups and teams, Friso den Hertog and Thera Tolner Hawthorne experiments, Jeffrey A. Sonnenfeld and Jennifer M. MyattHuman capital, Anne Daly Human relations, Pauline GrahamHuman resource development, Martin HilbHuman resource flows, Gary Florkowski Human resource management, Randall S. Schuler Industrial democracy, Tove Helland HammerInterest groups, Justin Greenwood Interpersonal skills, John Hayes Labour process, Chris Smith Leadership, Frank HellerManagerial behaviour, Rosemary Stewart Occupational psychology, David Guest Organization behaviour, Arndt Sorge Organization culture, Geert HofstedePersonnel management, George F. ThomasonProblem solving, Jane Cranwell-Ward Productivity, Robert F. Conti Stress, Jane Cranwell-WardTotal Quality Management, Miryam Barad Women managers in organizations, Ellen A. Fagenson-Eland and Barbara ParkerWork ethic, Frank Heller and S. Antonio Ruiz-Quintanilla Work and leisure, Milan Zeleny Work systems, Greg J. Bamber and David E. Simmons GLOBAL DIMENSIONSBata system of management, Milan Zeleny Fordism, Terry WallaceHuman resource management, international, Rosalie L. Tung Human resource management in Europe, Chris Brewster Human resource management in Japan, Yoko Sano Industrial relations in developing countries, Segun Matanmi Industrial relations in Europe, Colin Gill Industrial relations in Japan, Koji Okubayashi Industrial relations in the USA, Hoyt N. WheelerJapanization, Nick Oliver FOCAL POLICY AREAS OF HRMCareers, Peter HerriottCommitment, Yoko Sano Communication, W. David Rees Communication, Cross-cultural, Joo-Seng TanDiscipline and dismissals, Derek Torrington Empowerment, Adrian Wilkinson Financial incentives, Ian SmithJob design, Yitzhak Fried, Anne Cummings and Greg R. Oldham Job evaluation, Alan Arthurs Management development, Gillian Stamp Motivation and satisfaction, Andr? Bnssing Payment systems, Ian Kessler Performance appraisal, Vandra L. Huber and Sally Riggs Fuller Profit sharing and employee shareholding, Richard LongRecruitment and selection, Sally Riggs Fuller and Vandra L. Huber Relocation, Helen De Cieri and Sara L. McGaughey Training, Paul Taylor Training, economics of, Paul RyanINDUSTRIAL AND LABOUR RELATIONSCollective bargaining, George Strauss Corporatism, Colin CrouchEmployee deviance, Gerald Mars Employee relations, management of, John Purcell Employers' associations, Wyn Grant Employment and unemployment, economics of, Robert J. Flanagan Employment law, R. C. SimpsonEqual employment opportunities, Robin J. Kramer Flexibility, Paul BlytonIndustrial conflict, Paul K. Edwards Industrial and labour relations, Michael Poole Industrial sabotage, John M. (Part contents)