Key points are not available for this paper at this time.
Our on-line data capture and analysis tools include an event capture program, event data filtering programs, a multimedia data analyzer, and a retrospective verbal protocal recorder for use with the multimedia data analyzer. Off-line observation logging is also supported. Additional plans for development include the integration of an online time-synchronized observation logger, and time-synchronized eyetracking data recording. The tool set provides an integrated multi-source data collection, processing, and analysis system for: 1) comparing and evaluating software applications and prototypes; 2) evaluating software documentation and instructional materials; and 3) evaluating on-line training. The tools currently run on Macintosh computers and under Microsoft Windows. Plans are to port the tools to run under Presentation manager and Motif.
Hammontree et al. (Wed,) studied this question.