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Three motivational theories (need, goal, and reinforcement) suggest that recognition programs should increase employee attendance. A 1‐year, quasi‐experimental field study of absenteeism was conducted at 4 manufacturing plants with a total 1,100 employees. The study compared a public recognition program for improving work attendance with 3 types of controls. The personal recognition treatment showed (a) significant decreases ranging from 29% to 52% for each quarter's baseline assessment, and (b) significant decreases when the control groups showed no decrease. Employees had favorable perceptions of the public recognition program.
Markham et al. (Sun,) studied this question.