Quality of group communication as a determinant of group product

This study examined the relationship between quality of communication and the product of the small group. The purposes of the study were (1) to manipulate the quality of communication in problem‐solving groups, (2) to determine whether groups actually experienced communication of varying quality, and, if so, (3) to determine whether groups experiencing high quality communication produced a high quality product. Quality of communication was measured by the Leathers Feedback Rating Instrument. Quality of product was measured by a new Productivity Rating Instrument developed for this study. Results showed a strong, positive relationship between quality of communication and group product.