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Most organizations do a good job of establishing strategic objectives and of crafting a strategy that is designed to achieve these objectives. However, the question of whether the strategy, even if successfully implemented, can in fact yield the espoused objectives is rarely entertained. And, even when it is entertained, the processes that are employed for answering the question leave much to be desired. The Strategic Forum engages a senior management team in a rigorous process designed to align strategy and business processes with stated objectives. Senior management teams emerge from a Strategic Forum with a clearer operational picture of how their business works and with a greater sense of what is needed to ensure an ongoing internal consistency among objectives, strategy, and business processes. © 1997 John Wiley & Sons, Ltd.
Barry J. Richmond (Wed,) studied this question.