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The pandemic has put pressure on global maritime supply chain activities resulting in slowdowns and delays. This is reflected in the container crisis, which has caused a shortage of containers at Indonesia's busiest port, Tanjung Priok Port. This study aims to identify the factors that contribute to container shortages based on the perspectives of strategic partners who are considered a relevant source of information on the phenomenon. The study also seeks to determine the extent of the impact of container shortages and identify appropriate solutions. The study employs a qualitative, descriptive methodology and utilizes Nvivo software to provide a comprehensive visualization of the data. Seven informants were selected for this study using purposive sampling. The data collected through interviews revealed that the shortage of containers was caused by congestion, lockdowns, trade imbalances, container imbalances, demand and supply imbalances, and a shortage of vessel space. Based on the analysis, the lockdown has had a significant impact. The shortage of containers has disrupted export activities with the highest coverage level, and container repositioning is the most effective solution compared to others.
Hoerunisa et al. (Fri,) studied this question.
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