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March 21, 2026The Gerontologist0 citations

Scoping Review of AI-Chatbots to Support Family Caregivers

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VGVirginia T. GallagherCSChristina SheehanAAAbeera Ahmad

Key Points

  • The aim is to evaluate the role of AI-chatbots in providing information and support for family caregivers.
  • Conducted a scoping review of existing literature on AI-chatbots for caregiving.
  • Analyzed data about the accuracy and accessibility of caregiving-related information provided by chatbots.
  • Assessed the findings related to emotional support and safety offered by these chatbots.
  • Chatbots were found to provide largely accurate and accessible caregiving-related information.
  • Evidence regarding their effectiveness for emotional support was limited and mixed.
  • No randomized controlled trials were identified, indicating the research is still in early stages.

Abstract

Evidence suggests chatbots provide largely accurate, accessible caregiving-related information, though findings for emotional support and safety were limited and mixed. Research remains early-stage, with no randomized controlled trials.

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Cite This Study

Gallagher et al. (2026) studied this question.

synapsesocial.com/papers/69be36e36e48c4981c67614fhttps://doi.org/10.1093/geront/gnag028
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