What question did this study set out to answer?

The aim is to evaluate the role of AI-chatbots in providing information and support for family caregivers.

March 21, 2026The Gerontologist0 citations

Scoping Review of AI-Chatbots to Support Family Caregivers

VGVirginia T. Gallagher CSChristina Sheehan AAAbeera Ahmad

Key Points

The aim is to evaluate the role of AI-chatbots in providing information and support for family caregivers.
Conducted a scoping review of existing literature on AI-chatbots for caregiving.
Analyzed data about the accuracy and accessibility of caregiving-related information provided by chatbots.
Assessed the findings related to emotional support and safety offered by these chatbots.
Chatbots were found to provide largely accurate and accessible caregiving-related information.
Evidence regarding their effectiveness for emotional support was limited and mixed.
No randomized controlled trials were identified, indicating the research is still in early stages.

Abstract

Evidence suggests chatbots provide largely accurate, accessible caregiving-related information, though findings for emotional support and safety were limited and mixed. Research remains early-stage, with no randomized controlled trials.

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Cite This Study

Gallagher et al. (2026) studied this question.

synapsesocial.com/papers/69be36e36e48c4981c67614f https://doi.org/10.1093/geront/gnag028

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March 21, 2026The Gerontologist0 citations

Scoping Review of AI-Chatbots to Support Family Caregivers

View Full Paper

VGVirginia T. Gallagher CSChristina Sheehan AAAbeera Ahmad

Key Points

The aim is to evaluate the role of AI-chatbots in providing information and support for family caregivers.
Conducted a scoping review of existing literature on AI-chatbots for caregiving.
Analyzed data about the accuracy and accessibility of caregiving-related information provided by chatbots.
Assessed the findings related to emotional support and safety offered by these chatbots.
Chatbots were found to provide largely accurate and accessible caregiving-related information.
Evidence regarding their effectiveness for emotional support was limited and mixed.
No randomized controlled trials were identified, indicating the research is still in early stages.

Abstract

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Cite This Study

Gallagher et al. (2026) studied this question.

synapsesocial.com/papers/69be36e36e48c4981c67614f https://doi.org/10.1093/geront/gnag028

Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

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