Key points are not available for this paper at this time.
Journal Article Consumer Responses to Dissatisfaction in Loose Monopolies Get access Alan R. Andreasen Alan R. Andreasen Search for other works by this author on: Oxford Academic PubMed Google Scholar Journal of Consumer Research, Volume 12, Issue 2, September 1985, Pages 135–141, https://doi.org/10.1086/208502 Published: 01 September 1985 Article history Received: 01 March 1983 Revision received: 01 April 1984 Published: 01 September 1985
Alan R. Andreasen (Sun,) studied this question.