Journal Article Consumer Responses to Dissatisfaction in Loose Monopolies Get access Alan R. Andreasen Alan R. Andreasen Search for other works by this author on: Oxford Academic PubMed Google Scholar Journal of Consumer Research, Volume 12, Issue 2, September 1985, Pages 135–141, https://doi.org/10.1086/208502 Published: 01 September 1985 Article history Received: 01 March 1983 Revision received: 01 April 1984 Published: 01 September 1985
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Alan R. Andreasen (1985) studied this question.
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