What question did this study set out to answer?

This research aims to explore how specific adaptations in medical settings can support culturally diverse patients.

March 5, 20260 citations

Patients With Culturally Diverse Backgrounds and Their Experiences With an Interpretation Intervention Combining Video Interpretation, Extended Consultation Time, and Interdisciplinary Collaboration in a Medical Spine Clinic: A Qualitative Study.

ALAnn-Louise LarsenCentral Denmark Region JTJanni TranVIA University College KRKnud RyomAarhus University

Key Points

This research aims to explore how specific adaptations in medical settings can support culturally diverse patients.
Conducted qualitative interviews with patients from diverse backgrounds
Utilized video interpretation for language assistance
Incorporated extended consultation times and interdisciplinary collaboration
Patients reported improved understanding and engagement during consultations
Interdisciplinary collaboration was essential for addressing individual needs
Organisational adaptations increased overall patient satisfaction with care

Abstract

This study provides novel insights into how organisational adaptations support culturally responsive, person-centred management. Integrating video interpretation, extended consultation, and interdisciplinary collaboration promotes equitable care, enhances patient engagement, and highlights the value of organisational health literacy. Future improvements include involving patients in choice of interpreter and ensuring space for patient expression.

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