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Journal of Services Marketing

  • h-index: 177
  • Total citations: 123,444
  • Total papers: 1,680
  • Impact factor: 5.383561643835616

Homepage: http://www.emeraldinsight.com/journals.htm?issn=0887-6045

Journal of Services Marketing

Journal
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H-Index = 177
Citations = 123.44K+

Papers

Evidence

Recent papers in Journal of Services Marketing

  1. How older consumers perceive AI disclosure in advertising: relatability and trustworthiness across utilitarian and hedonic service contextsJournal of Services Marketing · Wed,
  2. The phygital well-being paradox in the service ecosystemJournal of Services Marketing · Tue,
  3. How goal orientation shapes service quality: evidence from service and goods contextsJournal of Services Marketing · Wed,
  4. Servicescape sacralization: recurring sacred ritual in a mallJournal of Services Marketing · Wed,
  5. When AI service appearance backfires: form-based expectations and trust fragilityJournal of Services Marketing · Wed,
  6. Technology and decent work in elderly care: a case studyJournal of Services Marketing · Thu,
  7. Crisis governance, legitimacy, and consumer ethics in service systemsJournal of Services Marketing · Mon,
  8. Service sustainability across cultures: leveraging the SHIFT framework for mobile service engagementJournal of Services Marketing · Mon,
  9. Reimagining customer experience as a 4E cognitive ecology in phygital service ecosystemsJournal of Services Marketing · Mon,
  10. The rhythm (and decisions) of the night: how FoMO and place identity explain decision-making, nighttime economy usage and expenditureJournal of Services Marketing · Mon,

About Journal of Services Marketing

Journal of Services Marketing carries 1,680 indexed papers, 123,444 citations, h-index 177 in Synapse's enriched corpus. Each paper indexed here includes structured clinical evidence extraction (PICO), methodology classification with level of evidence, and links to related guideline recommendations where applicable.

On Synapse's credibility score (derived from SJR ranking and cross-citation patterns), Journal of Services Marketing sits among the highest-credibility cardiovascular journals.

The journal's official homepage is at http://www.emeraldinsight.com/journals.htm?issn=0887-6045.

Use the feed below to follow new Journal of Services Marketing publications with AI-enriched analysis — each paper is decomposed into study design, population, intervention, comparator, primary outcome, and key finding, with the underlying evidence traceable to the primary source.

Deterministic synthesis from Synapse's enriched records — 108 words.