Online teaching and learning create a broader dimension of education. Learner used the internet and connected their educational experiences to online learning. Online teaching and learning might be supportive of face-to-face classrooms in any aspect of learning. However, online sources could be used for other purposes of learning. The present study aimed to explore challenges in online teaching-learning at the postgraduate level of the University of Dhaka. Under a qualitative research design, a total of 27 students and 4 faculty members were selected by convenience sampling. Semi-structured interviews for 6 students and 4 faculty members and a Focus Group Discussion were organized for the other 21 students in three sessions. Interview schedules for students and faculty members and FGD guidelines for students were used to collect the data. The thematic data analysis method was used for data analysis. The study findings revealed that there was some disruption in teaching and learning, as well as a variety of issues that students and faculty members had experienced, including the inaccessibility of appropriate devices, a lack of wide-range web coverage, and a lack of consistency, all of which were major issues when it comes to collaborative categories. Eliminating distractions, keeping discipline, gaining technological skills, practicing time management, soliciting student feedback, and so on can all help to improve the effectiveness of online education. The government is making efforts and adopting measures to enhance digital infrastructure and offer fair access to online education, but much more has to be done in this area.
Hasan et al. (Wed,) studied this question.