The Design and Activation of Self-Regulating Work Groups

This paper reviews the literature on self-managing work groups as implemented in organizations, and briefly reviews relevant laboratory and other non-SR WG research. A model is developed exploring the processes of SR WG implementation and operation. Task, organization, and personnel preconditions to implementation are identified, including appropriate expectations by managerial personnel. Design features should include heterogeneous composition and minimal status differences. Activation mechanisms are thought to smooth the way for the successful group, which exhibits the positive process criteria of variety in group member responses, coordination of members, and commitment to group success.