Construction of Hospital Intelligent Integrity Supervision Platform: Digital and Intelligent Practices for Enhancing Ethical Healthcare Governance

Abstract This paper explores the role, development, and outcomes of the Hospital Intelligent Integrity Supervision Platform in advancing ethical governance and operational integrity within healthcare institutions. By analyzing relevant policy contexts and practical implementation, it details the platform’s functional characteristics in data collection/integration and supervision-early warning during the construction of ethical healthcare governance, as well as its positive impacts on enhancing compliance risk management and promoting high-quality hospital development. Using the Intelligent Integrity Supervision Platform of Hangzhou Xixi Hospital as a case study, this research investigates innovative digital-intelligent practices in ethical healthcare governance. Through multi-source data integration and dynamic early-warning mechanism development, the platform achieves full-process supervision of key hospital operations. Results show that after implementation, compliance risk incidents decreased by 60%, voluntary red envelope returns increased by 50%, outpatient satisfaction rose from 95.17–97.72%, and complaint resolution efficiency improved by 2.2%. These findings validate the effectiveness of digital-intelligent supervision in standardizing power exercise and strengthening medical ethics, providing a valuable reference for digital supervision in public hospitals.