Embracing and Extending Project Management Techniques: CPM and PERT along with Theory of Constraints (TOC) for Effective Management of the Mangalore Metro

The city of Mangalore, a prominent coastal hub in Karnataka, is facing increasing pressure on its public transportation system due to rapid urban growth and vehicular congestion. To address this, the government has proposed the Mangalore Metro Project, an elevated rapid transit corridor designed to provide a sustainable and efficient public transport alternative. The proposed Phase I spans 20 kilometers and includes 16 elevated stations, a central depot, and integration points with the Mangalore airport and city bus network. The project is targeted to be completed in 36 months. Given the scale, coordination across multiple agencies, and the risks of delays, robust project planning methods are critical. This case presents a hypothetical but realistic opportunity for students to embrace and extend Critical Path Method (CPM) and Program Evaluation Review Technique (PERT) to simulate and manage such a complex infrastructure project while at the same time extinguishing lack of recognition of Project managers.