Preliminary evaluation assesses user experience of a multilingual dementia resource with 30 diverse carers, suggesting improvements for cultural responsiveness and usability.
BACKGROUND Technology can deliver culturally and linguistically appropriate resources to support ethnically diverse dementia family carers (hereafter carers). However, carers’ research involvement in the development and evaluation of such resources is limited. OBJECTIVE A preliminary evaluation of Draw-Care, a co-designed multilingual web-based dementia resource, was conducted with carers. METHODS We used a mixed-methods approach comprising online surveys, ‘think-aloud’ website navigation sessions, Instant Data Analysis, descriptive and thematic analysis, and Hotjar analytics. RESULTS Thirty carers participated. Overall, the Draw-Care resource was acceptable, culturally responsive, engaging, and usable. Issues identified with and proposed improvements were the virtual helper, rating scale, feedback feature, and translation accuracy of the text. CONCLUSIONS This novel evaluation of a web-based dementia resource undertaken with carers emphasizes the importance of inclusive, accessible, culturally sensitive, engaging, and useful content and design, and the key revisions needed before a randomized clinical trial to test Draw-Care's effectiveness.
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Thodis et al. (2025) studied this question.
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