This research explores how work-life balance and intangible aspects of the work environment influence the job performance of female staff at PT. Prusolid Citra Mandiri Surabaya. A quantitative design was implemented through a survey method. Data were obtained by distributing questionnaires to 45 female employees and analysed using the Partial Least Squares Structural Equation Modeling (PLS-SEM) approach. The analysis reveals that both work-life balance and the non-physical characteristics of the work environment significantly and positively affect female employees’ performance. Time balance emerges as the dominant indicator in work-life balance and peer relationships in the non-physical work environment. The results highlight the need for organizational strategies that promote a balanced integration of professional and personal life, as well as a supportive and comfortable workplace atmosphere, in order to improve work productivity.
Ghassani et al. (Thu,) studied this question.