Systematic review reveals cyber counseling improves psychological well-being and self-disclosure among adolescents, suggesting a vital response to emerging mental health needs.
This article presents the results of a systematic review on the trends and developments of cyber counseling among adolescents. This study is motivated by the increasing demand for technology-based counseling services, especially in the digital era and post-COVID-19 pandemic period. The study was conducted using a Systematic Literature Review (SLR) approach guided by PRISMA, identifying an initial 137 articles, which were then filtered down to 25 relevant articles. The analysis results show that cyber counseling serves as a strategic alternative in addressing adolescents’ psychosocial issues such as anxiety, depression, digital addiction, and limited access to conventional services. Cyber counseling has been proven to enhance self-disclosure, psychological well-being, and active involvement of adolescents in the counseling process. This study emphasizes the importance of technological training for counselors and the development of platforms responsive to adolescents’ needs.
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Ursula et al. (2025) studied this question.
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