This analysis uncovers gaps in automation levels in primary care technologies, indicating opportunities for enhanced patient and physician experiences.
The integration of digital technologies in primary care settings has significantly transformed healthcare delivery, offering various levels of automation that impact both physicians and patients. This paper investigates the existing digital technologies employed in primary care, evaluates their levels of automation, and examines their effects on physicians and patients. Utilizing the Automation of Doctors and Machines (ADAM) framework, we conducted a comprehensive product review to assess current automation tools across varying levels of complexity. By analyzing a range of technologies, our study outlines critical directions for future innovation to enhance efficiency, accessibility, and equity in primary care automation.
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Rego et al. (2025) studied this question.
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