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August 20, 20250 citationsOpen Access

Content Moderation in the Global South: A Comparative Study of Four Low-Resource Languages

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MEMona ElswahABAliya BhatiaDTDhanaraj Thakur

Key Points

  • Content moderation systems face significant challenges in low-resource languages, impacting fairness.
  • Findings indicate barriers in data and AI model development for Maghrebi Arabic, Kiswahili, Tamil, and Quechua.
  • Collaborative research with local organizations reveals unique digital environment dynamics across the Global South.
  • Implications for policy and technology highlight the need for greater transparency in content moderation practices.

Abstract

Over the past 18 months, the Center for Democracy and Technology (CDT) has been studying how content moderation systems operate across multiple regions in the Global South, with a focus on South Asia, North and East Africa, and South America. Our team studied four languages: the different Maghrebi Arabic Dialects (Elswah, 2024a), Kiswahili (Elswah, 2024b), Tamil (Bhatia Elswah, 2025), and Quechua (Thakur, 2025). These languages and dialects are considered “low resource” due to the scarcity of training data available to develop equitable and accurate AI models for them. We did this through essential collaborations with regional civil society organizations in the Global South to help us understand the local dynamics of their digital environments. Content moderation remains an area that technology companies keep largely inaccessible to public scrutiny, except for the information they choose to disclose. Our findings significantly contribute to the scientific and policy communities’ understanding of content moderation and its challenges in the Global South. The data we present in this report also contributes to our understanding of the information environment in the Global South, which is understudied in current scholarship.

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Cite This Study

Elswah et al. (2025) studied this question.

synapsesocial.com/papers/68af4cd8ad7bf08b1ead6476https://doi.org/10.31219/osf.io/jbup9_v1
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