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March 10, 2025

Relationship Between Communication And Outpatient Satisfaction At The Megang Sakti Health Center Musi Rawas District

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Authors

DIDestya IndanitryEPEmi PebrianiSSSulastri Sulastri

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Overview

Correlative analytic research shows a link between communication and outpatient satisfaction at Megang Sakti Health Center, suggesting improvements in health services.

Key Points

  • Outpatient satisfaction is linked to communication quality, indicating that better interactions can improve patient experiences.
  • Analysis revealed 46.7% of respondents experienced poor communication, with 42.2% reporting low satisfaction levels.
  • This research employed a correlative analytic approach with a cross-sectional design to explore the satisfaction relationship.
  • Improving communication within the health center may enhance overall patient satisfaction and loyalty to health services.

Cite This Study

Indanitry et al. (2025) studied this question.

synapsesocial.com/papers/68af4cebad7bf08b1ead6db7https://doi.org/10.37676/mj.v2i1.672
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