August 14, 2025International Journal of Management and Economics InventionOpen Access

Developing Tourist Retention Behavior Through Tourist Experiences and Service Quality

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Tourist satisfaction significantly mediates the relationship between service quality and retention behavior, influencing loyalty.
Service quality dimensions, including reliability and empathy, play crucial roles in shaping tourist experiences and perceptions.
Structural equation modeling analysis of 156 tourists highlights the importance of enhancing both experiences and service standards.
The findings underscore the need for destination managers to focus on improving service quality to attract repeat visitors.

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Implication

Quantitative research reveals service quality and tourist experiences enhance satisfaction, suggesting important implications for managing artificial tourist destinations.

Cite This Study

Rifai et al. (2025) studied this question.

synapsesocial.com/papers/68af509bad7bf08b1ead8694 https://doi.org/10.47191/ijmei/v11i8.05

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Implication

Quantitative research reveals service quality and tourist experiences enhance satisfaction, suggesting important implications for managing artificial tourist destinations.

Developing Tourist Retention Behavior Through Tourist Experiences and Service Quality

Key Points

Discussion

Implication

Cite This Study

Developing Tourist Retention Behavior Through Tourist Experiences and Service Quality

Key Points

Discussion

Implication

Cite This Study

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