Challenges of Human Rights Protection and Security in the Age of Artificial Intelligence

Human rights protection and security are fields in which various institutional, organizational, and humanitarian actors are involved, and their effectiveness requires continuous innovation in theory and practice. In this context, this study addresses the challenges presented by the era of artificial intelligence, aiming to improve the quality of work, collaboration, and experiences of all participants in the process of human rights and security protection supported by AI technologies. The research is based on the views of 330 respondents from the Republic of Serbia, who expressed their satisfaction with the use of modern technology tools, including the latest AI solutions, through an online survey. The survey focused on matters related to the protection of human and workers’ rights, as well as communication with the media, courts, companies, and public institutions. The results, analyzed through a chi-square test from a demographic perspective, indicate significant statistical differences in satisfaction levels among respondents with higher education regarding the current state of human rights protection and the actions of organizations supported by new technologies. These findings emphasize the importance of digital education for participants and organizations in the human rights and security protection process, while also warning of potential risks associated with solutions based on a lack of algorithmic transparency, cybersecurity vulnerabilities, unfairness, bias, discrimination, negative impacts on the workforce, privacy threats, and unclear accountability for possible harm. This paper contributes to the literature and future analyses, with a focus on improving decision-makers’ interactions in the human rights and security protection process. It provides an impetus for greater investment in artificial intelligence and the enhancement of knowledge and skills among all stakeholders to ensure better communication, transparency, and fair solutions that guarantee the highest level of human rights and security protection. ##plugins.themes.academic_pro.article.details##