Student Perceptions of Written Corrective Feedback in an Online Environment

Previous research indicates that written corrective feedback (WCF) is effective, but its effectiveness depends on factors such as the type of feedback and the level of learner engagement. However, little is known about learners’ interpretation and engagement of feedback, particularly in an online context. Therefore, in this study the researchers investigated two intact groups of learners who received feedback on a paragraph writing assignment, exploring how they processed the feedback using a commercially available online software service known as the Feedback Studio by Turnitin. The researchers analyzed draft revisions and interviewed two students from each group to examine their decision-making process during revisions. The results indicate that direct feedback was more effective and that WCF combined with consultations was considered helpful by the learners. Finally, proficiency was found to play a role in learners’ ability to address feedback successfully.