Educating Future Public Workers

"Educating Future Public Workers: Can We Make Inquiry Professional?" begins with an observation: students in CIT 300: Communicating in the Helping Professions are preparing for the very human service careers that caused community residents in Ellen Cushman's The Struggle and the Tools such grief. Exploring options from community literacy research for addressing this contradiction, the paper commends a problem-based pedagogy focused on collaborative inquiry and knowledge building designed to represent the agency and expertise of others. The paper dramatizes this model of rhetorical education through the work of a pre-professional named Hillary who interned at a shelter for women and children seeking sanctuary from domestic abuse. The paper follows Hillary conducting a series of "rival readings" on the shelter's no dating policy with theorists, professionals, and, most importantly, those most directly affected by the rule: the shelter's residents. "Educating Future Public Workers" argues that community-based rhetorical research can offer faculty and students outside of English both a theoretical frame and a practical guide to community partnerships.