Development improves material tracking and processing time in FMCG companies, highlighting efficiency gains.
Efficient material requisition and tracking are essential for manufacturing operations, particularly in high-volume production environments. Currently, at a Consumer Goods manufacturer in Cikarang, Indonesia, the material requisition process is based on a non-standard request process through WhatsApp communication, lacks real-time tracking visibility, and requires manual data entry into the ERP system, leading to an average processing time of 9,122 seconds for material requests and 8,681 seconds for material returns. This research aims to develop a centralized Material Requisition System that is integrated with the existing company ERP system, while enhancing real-time material tracking and monitoring. The system is developed using the Rapid Application Development (RAD) methodology, Business Process Analysis (BPA), and an impact-effort matrix, incorporating problem mapping and field observations, as well as user interviews, to ensure alignment with operational requirements. The implemented system demonstrated a 49% reduction in material request processing time, decreasing from 9,122 seconds to 4,675 seconds, and a 75% reduction in material return processing time, reducing from 8,681 seconds to 2,189 seconds. The system eliminated manual data entry into the ERP system and provided end-to-end visibility of materials tracking across the material requisition process. These results highlight the effectiveness of automated and integrated systems in improving operational efficiency within FMCG manufacturing.
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Maukar et al. (2025) studied this question.
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