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September 5, 2025Social Science Chronicle.Open Access

Surveillance Capitalism, Consumer Subjectivity and Marketing in the Age of Artificial Intelligence

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Authors

ÉMÉric MarchandTDThomas DurandMDMathieu Dubois

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Overview

This review examines how artificial intelligence reshapes consumer subjectivity and marketing, highlighting concerns around algorithmic bias and informed consent.

Key Points

  • The rise of algorithmic persuasion alters how marketing targets consumers, affecting their autonomy and agency.
  • AI's influence on attention economies commodifies consumer data, complicating informed consent and ethical marketing practices.
  • Surveillance capitalism exploits cognitive biases to create hyper-personalized marketing content, raising issues of fairness.
  • A human-centric marketing paradigm is necessary to ensure that AI serves democratic values while promoting algorithmic accountability.

Cite This Study

Marchand et al. (2025) studied this question.

synapsesocial.com/papers/68bb46c36d6d5674bccfed69https://doi.org/10.56106/ssc.2025.001
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