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Qualitative approach reveals key attributes supporting HBCWs in North-West and Gauteng provinces.
Background : Home-based care workers (HBCWs) are a vital component of efficient health systems. They provide a service to individuals in their own homes and communities who need caring assistance. They further ensure that the individual is receiving the full amount of care, and that the standard remains high with dignity and respect being always kept. Furthermore, the standard remains high with dignity and respect being always kept for patients.Objectives: The study aimed to develop a comprehensive support model for HBCWs who provide care to the community.Methods: In-depth, semi-structured interviews were employed in an exploratory qualitative approach to collect data from managers and outreach team leaders in the Madibeng area of the North-West province and the Northern Tshwane region of Gauteng. Six managers and fourteen outreach team leaders were chosen for data collection using purposive sampling. Data was gathered until there were 17 participants, or saturation. Participation was completely voluntary, and discussions were held in secret.A concept analysis was done to explore the support attributes, clarify meaning, and understand its use within HBCWs, and context in Madibeng and Gauteng Sub Districts situated in the North-West and Gaut-eng province of South Africa.Findings: A positive work environment, effective resources, support, supervision, and compassion were findings of comprehensive support.
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Lily Keneilwe Motswasele-Sikwane (2025) studied this question.
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