Factors affecting satisfaction and patient expectations of prenatal care among refugee pregnant women: A cross-sectional study

In this study, we aimed to determine the factors affecting satisfaction and expectations of prenatal care among refugee pregnant women. We conducted this study as cross-sectional. We collected using an survey from 208 refugee pregnant women using the Personal Information Form and Prenatal Care Satisfaction and Patient Expectations (PESPC) scale. Most of the refugee pregnant women (79.8%) had attended only three or fewer antenatal care appointments. We found that although refugee pregnant women were moderately satisfied with the prenatal care they received, their expectations were low. Our findings suggest the need to enhance prenatal care services for pregnant women with refugee status and to implement well planned, strategic interventions. Adapting prenatal care to migrants and refugees and focusing on their needs can also improve the use of health services and reduce inequalities.