Knowledge, Attitude and Practice of Incident Reporting at a Tertiary Care Hospital Laboratory

Background Incident reporting is a critical component in a tertiary care hospital laboratory. Incidents that are recognized and appropriately handled are a reliable sign of ongoing quality improvement. The knowledge and attitude of signatory authorities postgraduates staff and clerical staff regarding incident reporting must be verified.Objective To assess the knowledge attitude practice and impact of training on incident reporting among the signatory authorities postgraduates technical staff and clerical staff of a tertiary care hospital laboratory.Methods A pre-test questionnaire was administered to collect data from the signatory authorities 3 postgraduates 18 technical staff 59 and clerical staff 6 of a tertiary care hospital. Following pre-test all study participants underwent training session on the topic of lsquoincident reportingrsquo. A post-test was then conducted to evaluate the improvement in knowledge and attitude resulting from the training intervention.Results Out of 86 participants 38.37 scored in the lsquoexcellentrsquo category and 37.2 scored in the lsquovery goodrsquo category in the post-test-an improvement that was not observed in the pre-test. A statistically significant increase in knowledge was observed with a P value of lt0.001. Additionally 72.42 of participants demonstrated a positive attitude toward an incident reporting in pre-test which increased to 76.26 in the post-test. About 80.6 of the staff were found to be actively participating in the incident reporting process.Conclusion The study demonstrated a significant improvement in the knowledge and attitude of participants toward incident reporting following the training intervention. Implementing regular training programs on incident reporting is likely to improve the overall performance of the laboratory.nbsp